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We will reply you within 12 hours in working day.

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We have our own factory, we also have our own international sales department.

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Yes, We Could Offer The Sample For Free Charge But Do Not Pay The Cost Of Freight.

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When we quote for you,we will confirm with you the way of transaction,fob,cif,cnf,etc. For mass production goods, you need to pay 30% deposit before producing and 70% balance against copy of documents. The most common way is by t/t. If You Have Another Question, Pls Feel Free To Contact Us As Below.

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Generally It Is 5-10days If The Goods Areinstock, Oritis 15-20days If The Goods Are Not In Stock, It Is According To Quantity.

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If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 15 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method. Please note the following exceptions to our return and refund policy: Customized items are final and cannot be returned or exchanged. Discounted items are final and cannot be returned or exchanged. Returned items must have tags still on and be returned in original product packaging. Returned items must have no visible signs of wear or use. To initiate a return, please complete the following steps: Reply to your order confirmation email to request which products you would like to return. Check out the return address that you will receive by email. Send all items back to us. Additional Information: It takes 15-30 working days to receive your refund, replacement product, or store credit. Shipping fees the customer will need to pay except quality problem. Any return restocking fees the customer will need to pay except quality problem. Lost or damaged returns are not accepted.. If you has more questions, contact info@chinahcaq.com.